Support Center



Kionic Inc

Submit a Helpdesk Ticket:


The very best way to reach our technicians is via our help desk. Logging problems through the help desk allows us to work quickly and efficiently to resolve your problem. The help desk can be accessed here.

Ticket History:


Review your pass ticket history and read or reply to open tickets:
1. Login to our billing interface at https://kionic.com/billing/
2. Click on "Get Support"
3. Click on "Support Desk"

RESOURCES


  • What Is My IP?
    A script to display your IP address. Every computer on the Internet has a unique IP address. Our support staff might occasionally ask for your IP address when you contact us, knowing your IP address helps us track your connection problem to our servers more easily.
     
  • DBbackup.sh
    A shell script to automatically backup MySQL databases.






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